WE ARE THE FIRST & LARGEST ON-LINE HARDWARE & ACCESSORY RESELLER IN SOUTH AFRICA FOR THE APPLE iPod, iPhone, iPad & iMac.
Company Statistics
1.Company established in 2005
2.Over 20,000 customers have bought from us since inception
3. We have shipped over 90,000 items since inception
4. We have shipped over 65,000 iPods
5. We have shipped over 22,000 iPhones
6. We have shipped over 20,000 iPads
7. Over 45,000 unique visitors to our web-site each month.
Company Specifics
1. iGear Store CC
2. P.O BOX 742
3. Constantia, 7848
4.Company Registration #CC/CK200602754023
We have a BEE rating of category 4 according to the new laws and this means that 100% of the purchase value of items you buy from us can go toward your companies BEE targets.
History
As Apple ramps it products lines to more portable (iPhone) and home consumer electronics, and to fall in compliance with Apples' global trademarks, we changed our name from iPodWorld to iGear on 10th January 2007.
iGear traded formerly in 2006 as iPodWorld and achieved phenomenal success and customer satisfaction. On 2nd January 2007 private investors acquired 33% of our company to provide funds to take it to the next level and grow with the expanding Apple consumer and home electronics strategy under the iGear brand.
We at iGear are committed to bringing the South African consumer fantastic Apple products and accessories at low, low prices. We travel extensively overseas to identify new products, trends and establish new partnerships with some of the world's largest manufacturers and distributors of generic and original Apple accessories.
We currently have over 450 different products on offer, many well known brand names complete our store offerings. We only sell Genuine Apple products on our site. This makes us the largest Apple-only accessory shop in Africa.
Unlike most on-line shops in SA these days that don't carry stock and make you wait 7-10 days fro your goods, we carry over R1 million in stock to ensure you receive your goods as soon as possible.
By shopping at iGear, you will receive huge discounts as in normal shops these products are retailing at significantly higher prices. We are constantly adding to our product line, which is the largest in the country and do our best to bring you the latest and greatest accessories at affordable prices.
Contacting us
We are an on-line retail operation and do not have any stores or retail shop-fronts where you can come and buy our goods. This is how we keep our prices down. We do operate by phone : 021-7948962. For the best response times you can email us at sales@igear.co.za. To view our detailed contact information, click here.
Service and Reputation
Although we are a relatively young company, having started in January 2005, we have over 50,000 customers, who have purchased from us already and 70,000 people registered on our web site.
We pride ourselves on fast, friendly and helpful service and even though we are an on-line-only company, we believe the telephone is important when communicating with clients. We therefore offer a telephone line, where our consultants can help you with product selection, stock availability, order tracking/status and general advice. Should our phone lines be busy or our answering service available please ensure you leave a detailed message so that one of our staff can respond as soon as possible.
Our Value Proposition
Our strategy is to build a sustainable business in a traditionally cut-throat market by leveraging five main value propositions for our clients:
- Unbelievable prices and value for money.
- Amazing pre and post sales customer service.
- Specialisation and the broadest range of Apple accessories under one roof.
- Introduction of some unique products to South Africa .
- Fast delivery and stock availability.
You are welcome to compare us to the other retailers and on-line stores. You will be amazed with the value and competitive prices we offer. We cut out the middle man and pass the discounts onto you, our customer.
Specialisation
We believe that, due to the new, technical and sometimes confusing nature of Apple accessories, we would be able to offer better service to clients by offering a dedicated one-stop-shop for all Apple products and accessories. Trying to extract Apple related information from a representative at a big brand store, that sells all sorts of other things, is just not an option for our customers and that is where we make the difference. This is ALL we do for a living - all day and every day!
Unique Products
From time to time we bring in some very unique products to South Africa . For example, we introduced the first and currently still the only Black Multimedia Docking station into South Africa for some 50% less than currently available at the Apple outlets. We also carry the only in-car docking/charging FM transmitter cradle, designed specifically for the hugely popular iPod Nano. We have also recently introduced a range of commercial software and utilities for iPods, which is a first in this country.
Stock Availability and Shipping
We carry stock for most of the items we advertise, which ensures fast delivery. However from time to time our stock runs out and lead times may extend by 1-4 weeks. If you are eager to buy, but concerned by stock availability, then email us and we will give you an instant reply on availability of stock. iPodWorld uses Speed Services, Courier and the SA Post Office to deliver your goods to you. All items shipped are provided with tracking numbers. Make your shipping choice at the time of your order.
Warranty
Note that we import our Apple hardware directly to bring you competitive prices and as such are not an official Apple reseller. For this reason the products' warranty is carried with ourselves and not the local Apple stores. We support the warranty ourselves for all the products we sell - please read about our superior market leading Warranty.
Legal Information
Learn about your rights as an iGear customer. Click on our Terms & Conditions for information on our payment terms, your privacy, sales and refund policies.